What we collect
Only what you give us. Our request form collects your name, email address, phone number, company, address, city, state, postal code, the product type and service you are asking about, the quantity, the grade, your message and the URL of the page the form was submitted from. Nothing else.
We do not run advertising trackers, behavioural analytics, session recording, fingerprinting or third-party cookies on this website. There is no cookie banner because there is nothing to consent to.
Why we collect it
- To answer your enquiry and quote your order.
- To arrange freight, pickups and documentation.
- To keep the grading, wash and test records that regulation requires.
- To contact you about an order you have placed.
We do not add you to a marketing list because you asked for a quote. If we ever run a newsletter, it will be opt-in and separate.
Who processes it
Form submissions are transmitted to our lead-capture provider, which stores them so our specialists can respond. Freight details are shared with the carrier moving your load, and only the details that carrier needs. Payment is handled by our bank and card processor; we do not store card numbers on our systems at any point.
We do not sell, rent or trade personal information. We have never done so and we have no plans to.
How long we keep it
- Enquiries that do not become orders: 24 months, then deleted.
- Order records: 7 years, as required for grading, wash and test documentation.
- Prior-cargo declarations: 7 years, as a compliance record.
- Accounting records: as required by applicable tax law.
Your choices
You may ask us what we hold about you, ask for it to be corrected, or ask for it to be deleted. Email hello@toteorbit.com with “data request” in the subject line. We respond within thirty days. Where a record is required for regulatory compliance we will tell you which record and why it cannot be deleted yet.
Security
This site is served over HTTPS with a strict content security policy. Form data is transmitted to our lead provider over TLS using a server-side API key that is never exposed to your browser. Internally, access to order records is limited to staff who need it.
Children
This is a business-to-business industrial supply website. We do not knowingly collect information from anyone under 16 and we have no services directed at children.
Changes
If this notice changes materially we will update the date at the top and note what changed. We will not quietly broaden what we do with your information.
Contact
ToteOrbit LLC, 3201 N Shadeland Ave, Indianapolis, IN 46226, USA. Email hello@toteorbit.com. We do not operate a telephone line.
DETAIL
Field by field
Exactly what the form collects and why
| Field | Required | Purpose | Retention |
|---|---|---|---|
| First name | Yes | Addressing the reply to a person | 24 months / 7 years if ordered |
| Last name | Yes | Matching you to an account | 24 months / 7 years |
| Yes | The only channel we operate | 24 months / 7 years | |
| Phone | Yes | Freight carriers require a site contact | 24 months / 7 years |
| Company | No | Account matching and credit terms | 24 months / 7 years |
| Address | No | Delivery or collection point | 7 years if ordered |
| City | No | Freight routing | 7 years if ordered |
| State / province | No | Freight routing and tax | 7 years if ordered |
| Postal code | Yes | Freight band and delivered price | 7 years if ordered |
| Select service | Yes | Routing to the right bench | 24 months |
| Product type | Yes | Stock allocation | 24 months |
| Quantity | Yes | Freight tier and allocation | 24 months |
| Grade | No | Stock allocation | 24 months |
| Message | No | Whatever you want to tell us | 24 months |
| Source URL (hidden) | Auto | Which page you submitted from | 24 months |
What we do not do
- No advertising trackers or retargeting pixels
- No third-party cookies
- No session recording or heatmaps
- No device fingerprinting
- No data brokerage, ever
- No adding you to a mailing list because you asked for a quote
Analytics, stated plainly
We run privacy-respecting product analytics through a first-party proxy to understand which pages are useful. It records page views and interactions, not identities, and it is not used for advertising. No cookie banner appears because there is nothing to consent to.
Your rights
- Ask what we hold about you
- Ask for it to be corrected
- Ask for it to be deleted
- Ask for a copy in a portable format
- Thirty-day response, always
Security in practice
The site is served over HTTPS with a strict Content Security Policy, HSTS, X-Content-Type-Options: nosniff, a DENY frame policy and a restrictive permissions policy. Form data is transmitted to our lead provider over TLS using a server-side API key that is never present in any browser bundle — there is deliberately not a single publicly-exposed environment variable in this website.
Sub-processors
Our lead-capture provider stores form submissions so specialists can respond. Our hosting provider serves the site. Carriers receive only the delivery details they need to make a delivery. Our bank and card processor handle payment; card numbers never touch our systems. We will name any of them in writing on request.
International transfers
We are a US business serving US and Canadian customers. Data is processed in the United States. If you are submitting from outside North America, that is where your enquiry will be stored.
Breach handling
If we become aware of a breach affecting personal information we hold, we will notify affected customers directly by email, describe what was affected and what we have done, and do so promptly rather than after a legal review has optimised the wording.
A / SPECIFICATION
Reference
Dimensions, fittings and seat materials
Fig. 1
Fig. 2| Capacity | Litres | Footprint | Height | Tare | Gross (water) | Stack loaded |
|---|---|---|---|---|---|---|
| 275 gal | 1,041 | 48 × 40 in | 46 in | ≈140 lb | ≈2,435 lb | 2 high |
| 330 gal | 1,249 | 48 × 40 in | 53 in | ≈155 lb | ≈2,905 lb | 2 high |
| 350 gal | 1,325 | 48 × 40 in | 56 in | ≈165 lb | ≈3,075 lb | 2 high |
| 120 gal | 454 | 40 × 32 in | 38 in | ≈95 lb | ≈1,095 lb | 2 high |
| 180 gal | 681 | 42 × 36 in | 42 in | ≈115 lb | ≈1,616 lb | 2 high |
| 550 gal | 2,082 | 60 × 48 in | 60 in | ≈240 lb | ≈4,830 lb | 1 high |
B / FITTINGS
What threads onto it
Fittings, threads and seat materials
| Fitting | Size | Seals by | Seat options | Typical service |
|---|---|---|---|---|
| S60x6 butterfly valve | 2 in | Flat gasket face | EPDM, Viton, PTFE | The standard IBC outlet |
| S70x6 butterfly valve | 2 in | Flat gasket face | EPDM, Viton | European and some 330 gal units |
| 2 in NPT ball valve, poly | 2 in | Thread flanks + tape | EPDM, Viton | Retrofits, metered dispensing |
| 2 in NPT ball valve, stainless | 2 in | Thread flanks + tape | PTFE | Solvents, pressure, hot cargo |
| 3 in butterfly valve | 3 in | Flat gasket face | EPDM, Viton | Viscous cargo, high flow |
| 6 in fill cap | 6 in | Gasketed lid | EPDM, silicone | Vented or solid — choose deliberately |
| Camlock adapter, type C | 1.5 / 2 in | Cam arms + gasket | Buna, Viton | Repeated connect / disconnect |
| Bulkhead tap | 3/4 in | Both-side gaskets | Brass, poly | Rain kits, site water |
| Material | Good with | Avoid with | Temperature | Cost |
|---|---|---|---|---|
| EPDM | Water, acids, caustics, brine, ag-chem | Oils, fuels, aromatics | -40 to 250 °F | Low |
| Viton (FKM) | Solvents, oils, fuels, aromatics | Ketones, amines, hot steam | -15 to 400 °F | High |
| Nitrile (NBR) | Oils, diesel, greases, hydraulics | Ozone, strong oxidisers | -30 to 250 °F | Low |
| PTFE envelope | Almost all chemistry, high purity | Needs very flat flange faces | -100 to 450 °F | High |
| Silicone | Food contact, wide temperature | Solvents, abrasion | -60 to 450 °F | Medium |
C / COMPATIBILITY
Will HDPE hold it?
Sixteen cargo families, rated
| Cargo family | HDPE | Seat | Notes |
|---|---|---|---|
| Water, potable and non-potable | A | EPDM / silicone | Food-history units for potable |
| Acids and caustics, aqueous | A | EPDM / PTFE | Vent fuming cargo |
| Liquid fertiliser, UAN, NPK | A | EPDM | SG up to 1.32 — check your lift-gate |
| Brine and chloride de-icer | A | EPDM | Hard on galvanising, kind to HDPE |
| Food syrups, oils, concentrates | A | Silicone / Viton | Documented food history only |
| Glycols | A | EPDM | Very common; SG 1.04–1.11 |
| Alcohols | A | Viton / PTFE | Flammable — bond and vent |
| Diesel and gas oil | B | Viton / NBR | Permeates slowly over long storage |
| Mineral spirits | B | Viton | Swells HDPE slowly |
| Surfactants and detergents | B | EPDM | Odour fixation risk — dedicate units |
| Latex, adhesives, water-based paint | A | EPDM | Cures if left. Wash promptly. |
| Ketones, aromatics, chlorinated solvents | C | — | Crazes HDPE. Stainless only. |
| Gasoline and low-conductivity fuels | C | — | Static risk. Steel or stainless. |
| Essential oils, flavour concentrates | C | — | Fixes into the wall permanently. Never. |
| Hydrogen peroxide above 10% | C | — | Decomposition and pressure risk |
| Dairy and hot-fill above 140 °F | C | — | Needs CIP and steam. Stainless. |
Permeation
Small non-polar molecules pass slowly through HDPE rather than attacking it. The bottle looks perfect and your cargo quietly leaves. It is a storage-duration problem: diesel for a week is fine, diesel for a year is not.
Crazing
Ketones, aromatics and chlorinated solvents cause fine surface cracking that propagates under stress. It is invisible until you hold the wall against a raking light, and it is a critical grading failure.
Odour fixation
Terpenes and some surfactants dissolve into the polymer itself rather than sitting on the surface. No wash removes them. This is why a food-grade tote has to have been a food tote from new.
E / GRADING
A grade is a promise, not a mood
How every unit is scored
| # | Point | Critical? |
|---|---|---|
| 01 | Prior cargo declaration — present, written, specific | Yes |
| 02 | Residual liquid — any volume at all | Yes |
| 03 | Odour after wash — fixed odour by trained nose | Yes |
| 04 | Bottle corner stress whitening | No |
| 05 | Interior scoring you can feel | No |
| 06 | Interior crazing — fine surface cracking | Yes |
| 07 | Bottle bulge or deformation | Yes |
| 08 | Wall thickness at the thinnest point | Yes |
| 09 | Dome port condition and flange flatness | No |
| 10 | Outlet threads — cross-threading, chipping | Yes if crossed |
| 11 | Valve function, full open and close | No, replaceable |
| 12 | Gasket condition — compression set, bloom | No, replaceable |
| 13 | Cage squareness along the top rail | No, pressable |
| 14 | Cage weld integrity at tube intersections | Yes |
| 15 | Cage coating and galvanising loss | No |
| 16 | Pallet condition — cracked feet, rot, corrosion | No, replaceable |
| 17 | Forklift pocket integrity | No |
| 18 | UN marking legibility and date | No, re-markable |
| 19 | Leak test under our procedure | Yes |
D / ORDERING
Commercial terms, up front
Lead times, minimums and what happens when it goes wrong
| Item | Detail |
|---|---|
| Minimum order | One unit. No account minimum, no membership. |
| Stock lead time | Grade A and B 275 gal usually ship the same week |
| Rebottled lead time | 2–3 weeks, built to order in bay D |
| Food-grade lead time | 1–3 weeks when stock exists; supply-dependent |
| Full truckload | 45 on a 48 ft flat, 48 in a 53 ft van, 90 empties double-stacked |
| Payment, first order | Prepay by ACH or card |
| Payment, established | Net 30 on credit approval |
| Grade guarantee | Regrade or replace, our freight both ways, 14 days |
| Leak warranty | 30 days from delivery, normal atmospheric service |
| Cancellation | Free until the truck is loaded |
| Returns | 14 days on unused stock units, freight at your cost |
| Sales tax | Indiana resale certificates and out-of-state equivalents accepted |
F / END OF LIFE
Reuse first, recycle last
What happens when the container is finally finished
| Step | Outcome | Share of mass | Cost to us |
|---|---|---|---|
| 01 | Reuse as is — wash and redeploy | 63.9% | 11 gal of mostly reclaimed water |
| 02 | Repair and reuse — valve, gasket, pallet, cage | 11.4% | Parts and bench time |
| 03 | Rebottle — new bottle, reclaimed steel | 9.6% | A new bottle, two thirds of mass retained |
| 04 | Upcycle — rain kits, grow beds, wash stations | 3.2% | Fabrication time |
| 05 | Material recovery — HDPE regrind, steel, wood | 11.3% | Grinding, washing, drying energy |
| 06 | Residual to licensed disposal | 0.6% | Sludge, gasket rubber, fasteners, laminates |
G / PITFALLS
Learned the expensive way
Five mistakes that cost people money
Ordering a 330 without measuring the ceiling
A 275 and a 330 share a footprint; the 330 is seven inches taller. Two 330s stacked is 110 inches against 96 for two 275s, and most sprinkler regimes want eighteen inches of clearance below the deflector. That seven inches is frequently the whole margin.
Forcing an NPT fitting into an S60x6 port
Both are roughly two inches, so it bites and feels tight. It is not sealing, it is chewing the buttress thread. The joint weeps two days later, usually in transit, and cross-threading is one of the few faults that condemns an otherwise perfect bottle.
Reusing a flange gasket
A gasket is a one-use part the moment it has taken a compression set. Reusing one is the cause of most 'the new valve still leaks' emails we get. They cost a couple of dollars. Keep a box at the fill point.
Specifying a solid lid on a tote that sees sun
Sealed container, rising temperature, nowhere for the expansion to go. The bottle bulges between the cage bars and does not fully return. A vented lid is the cheapest risk control in this industry.
Ignoring specific gravity
A full 275 of water is 2,435 lb. The same tote of UAN 32 is 3,168 lb, and a 330 is 3,785 lb. Plenty of lift-gates are rated at 2,500 or 3,000 lb, and the rating assumes a centred load.
No dark patterns